General Terms and Conditions

Version 26 October 2026

1. Scope

   These General Terms and Conditions (the “GTC") apply to all current and future transactions and business relations between Linkomat GmbH, registered with the commercial register of the commercial court in Vienna under registration number FN452179w, having its registered office in Vienna (hereafter "Linkomat"), and the user (hereafter “User”) of the products and services on any of the websites operated by Linkomat as stated in the Imprint, including but not limited to VAT-Validation.com (the "Websites"). These GTC apply regardless of whether the products or services are used against payment or for free and with or without registration. Any terms and conditions provided by the User shall not apply. Such terms and conditions shall only be valid upon written confirmation by Linkomat.

2. Consumer protection

   If the User of the Websites is a consumer as defined in the Austrian Consumer Protection Act (Konsumentenschutzgesetz) in its current version, these GTC shall apply to the extent not contradicting the mandatory provisions of the first main section of the Consumer Protection Act.

3. Effectiveness and amendments to the GTC

   These GTC govern the access to and the use of the Websites, in particular VAT-Validation.com, and any other websites operated by Linkomat. By first accessing the Websites, the User accepts these GTC which come into force from the first use of the Websites. If the User does not accept these GTC then he must exit the Websites. This applies regardless of whether the User is using the Websites with or without registration, and making a purchase or not. Linkomat may at any time revise these GTC. Registered Users will automatically accept the amended GTC when they next login after the amendment. The relationship will then be terminated on the basis of the GTC last accepted by the registered User. For non-registered Users, the amended GTC come into force when published on the Websites. It is up to the User to regularly review and examine the current version of these GTC. By accessing and using the Websites, the User automatically accepts the GTC in their current version.

4. Definitions
   1. Service

      Linkomat is the provider of a VAT ID number search engine and validation tool on domains including VAT-Search.co.uk, VAT-Search.eu, TVA-Recherche.eu and UID-Suche.eu. These pages enable a User to find VAT IDs of businesses in European countries (among other Great Britain, Austria and Italy) by entering a name or address. Content and structure are exclusively the intellectual property of Linkomat.

   2. Order Confirmation

      The order confirmation (hereafter „Order Confirmation”) is a short agreement between the Buyer (declared in clause 4.3) and Linkomat that regulates the Term, Price, Services, privileges, in general the scope of performance and the method for Payment. By signing the Order Confirmation the Buyer accepts these GTC.

   3. Differences between Buyer, User und User Account

      Every person that visits at least one Website of Linkomat including embedded Website hits (i.e. via iFrames) or API calls at least a single time is a User. A paying User (hereafter „Buyer”) will or has acquired additional Services of Linkomat or privileges for using the Websites of Linkomat by signing the Order Confirmation. The difference between a User and a User Account is that the User Account has to identify itself with a user name, password or a session cookie to Linkomat before being able to use the Websites of Linkomat. The Following appearances of the terms User, User Account and Buyer do explicitly refer to the definitions in this clause 4.3. 

   4. Paid usage

      This clause 4.4 is only applicable to a contractual relationship with a Buyer as declared in 4.3.

      Linkomat grants the Buyer access to him assigned User Account(s). If the getVID endpoint of Linkomat recognises that the User Account sending the Query to the IT infrastructure used by Linkomat is one of the User Accounts the Query is added to the Set of Used Up Credits by the Buyer with the timestamp describing this Query. One (1) Query shall be defined as the validation of one VAT ID. If one of the User Accounts requests this Query, the User Account receives the VAT ID plus leading country code. Queries that contain no connection to any by Linkomat known VAT ID are not added to the Set of Used Up Credits by the Buyer. A network request to the validation endpoint (defined more detailed in the API documentation provisioned) of the API of Linkomat (besides others available under api.vat-search.eu) is also added in the same way to the Set of Used Up Credits by the Buyer.

      Linkomat reserves the right to block the user account if legal obligations have been violated or not obeyed or the Request Count is higher than the Query Quota. Linkomat reserves the right to limit the to the Buyer assigned User Accounts based on the number of employees of the Buyer.

   5. Unpaid usage

      Linkomat’s software is not able to distinguish between real users. Therefore shall a User not be defined as the real user but the IP address the real user is accessing the Websites from. Linkomat reserves the right to block the User if the Request Count of the User is greater than 3 in last 24 hours or 3 in the last 168 hours before the Query. By using the Websites of Linkomat the User agrees that Linkomat stores its IP address in order to be protected against data theft. This clause does only apply to not paying Users.

   6. Provisioning

      This clause 4.6 is only applicable to a contractual relationship with a Buyer as declared in 4.3.

      1. „Start Date”: Linkomat shall commence the provision of the Services within 3 (three) working days after this signed agreement is received by Linkomat and the Price is on one of Linkomat’s bank accounts. The day of the user account provisioning shall be the start of the subscription.
      2. „Completion Date”: Linkomat shall cease to provide the Services 365 (three hundred and sixty five) days after the Start Date or if the Request Count of the Buyer is higher than the Query Quota (both defined in clause 4.4).
      3. „Term“: The 365 (three hundred and sixty five) days between the Start Date and the Completion Date or less if the Query Quota is used up before the Completion Date is the Term of the Contractual Relationship.
   7. Price

      This clause 4.7 is only applicable to a contractual relationship with a Buyer as declared in 4.3.

      As consideration for the provision of the Services for the Term by Linkomat, shall Linkomat receive the Price declared in the Order Confirmation.

   8. Payment

      This clause 4.8 is only applied to a contractual relationship with a Buyer as declared in 4.3.

      1. Linkomat shall invoice the Buyer after receiving the Order Confirmation. This invoice contains the whole Price stated in the Order Confirmation.
      2. The Buyer shall pay such invoices within 14 days of their receipt from Linkomat.
         If the payment of the Buyer to Linkomat is not on time Linkomat will deactivate the provisioned service until the payment is received. If the payment is not received within 21 day of the Start date the Services are automatically cancelled. In both cases Linkomat reserves the right to deactivate and block the usage of the Services by the Buyer.
      3. The whole Price shall be paid either directly via wire transfer or indirectly via Paypal, Inc., to the following bank account of Linkomat. Payments shall be recognised as full satisfaction of debt only if made to the following bank account of Linkomat:
         Bank Name: Erste Bank Wien
         BIC: GIBAATWWXXX
         IBAN: AT 41 20111 8284 4444 300

      4. Any charges payable under these GTC are exclusive of any applicable taxes, tariff surcharges or other like amounts assessed by any governmental entity arising as a result of the provision of the Services by Linkomat to the Buyer under these GTC and such shall be payable by the Buyer to Linkomat in addition to all other charges payable hereunder. 
      5. In case of payment delays the interests according to § 456 UGB shall cover the period between the deadline laid down for repayment, exclusive, and the date on which Linkomat receives full repayment of the sums due, inclusive and shall be 9.2% (nine point two percent) above the basic interest rate announced by the Austrian National Bank.
      6. The contractor shall be Linkomat. The invoices are sent via email in PDF format to the email address of the Buyer defined in the attachment.
5. Contractual Relationship

   This clause 5 is only applicable to a contractual relationship with a Buyer as declared in 4.3.

   1. Validity

      The contractual relationship is valid from the Start date to the Completion date, both stated in 4.6.

   2. Cancellation

      An early cancellation of the subscription is only allowed due to important reasons but without a deadline. Important reasons are:

      1. The initiation of bankruptcy proceedings on the assets of a contractual partner or dismissal of a bankruptcy petition for lack of cost-covering assets and with initiation of judicial composition proceedings.
      2. One of the contracting parties loses his trade licence or sells its corporation.
      3. The contractual service are obviously impossible to deliver, i.e. caused by legal or regulatory sanctions, acts of nature, etc..
      4. A contracting party contravenes repeatedly against insubstantial or at one time against substantial rules or definitions stated in this contract.
      5. The Buyer does not meet its payment obligations within 21 (twenty one) days after invoicing.
      6. Linkomat ceases its Services.

   In case of a cancellation, the refund of the Price is neither possible in part nor in whole. Contractual Relationships must be cancelled in writing, either by postal mail or email.

6. General Terms
   1. Changes to or discontinuance of services offered by Linkomat

      Linkomat is entitled to change or discontinue its products and services at any time, in whole or in part, without being required to state any reasons for doing so. Linkomat is also entitled to change subscriptions or the structure of subscriptions at any time, or to cease offering subscriptions in general. This also applies in relation to changing or discontinuing products and services to which Buyers have acquired a right by purchasing a subscription. Linkomat is not required to state any reasons for exercising the above mentioned rights. In particular, Linkomat has the right to make changes pursuant to this Clause 6.1 with regards to the prices of all services, products and subscriptions.

   2. Warranty
      1. Linkomat represents and warrants that:
         1. it will perform the Services with reasonable care and skill; and
         2. the Services and the Materials provided by Linkomat to the Buyer under these GTC will not infringe or violate any intellectual property rights or other right of any third party.
      2. Linkomat explicitly not warrants that:
         1. any displayed information is correct or legally justified.
         2. any show or referred information within the Services or documents provided by Linkomat is valid or proved, neither legally nor officially confirmed.
         3. its Services are available at any time as stated in 3.4.
         4. Linkomat takes neither responsibility nor warranty for the validity and veracity of databases and their contained information. Linkomat makes no representation that this data can be used for the intended use by the Buyer. The databases as well as the contained data are arranged with the best of Linkomat’s knowledge and belief.  
   3.  Limitation of Liability
      1. Subject to the Buyer’s obligation to pay the Price to Linkomat, either party’s liability in contract, tort or otherwise (including negligence) arising directly out of or in connection with these GTC or the performance or observance of its obligations under these GTC and every applicable part of it shall be excluded in any case. To the extent it is lawful to exclude the following heads of loss and subject to the Buyer’s obligation to pay the Price, in no event shall either party be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever. This includes claims based on unjust enrichment and claims. The Buyer shall be responsible for the proof of the damage, causation and blame. If the relevant contractual relationship is a consumer transaction according to the Austrian Consumer Protection Act (KSchG), shall the limitations of liability not apply on damages to people and Linkomat shall be liable for slight negligence. 
      2. The Buyer renounces auf any recourse to Linkomat in respect of claims of third parties, which are made against the Buyer.
      3. The Buyer is exclusively responsible for its User Accounts and his User Credentials (user name and password) to its User Accounts. Linkomat shall clearly not be liable for any damage based on loss or abuse of the Buyer’s user names, passwords or both. Loss or theft of the User Credentials of the User Accounts shall be reported to Linkomat as soon as the are discovered.
   4.  Availability

      In order to use the products and services offered by Linkomat, the Buyer must have operational Internet access. Linkomat is not responsible for any connection problems between the Buyer and his Internet service provider. Subject to the restrictions specified in this Clause 6.4, the products and services offered by Linkomat are basically available 24 hours a day. However, this does not apply to products and services that are subject to the availability of a public database, third party databases or third party services. Such products and services are available only during the official operating hours of these databases and services. Restrictions may also result from maintenance work or the operational status of the Austrian or international telecommunication links. Linkomat has no influence on the availability of the data communication networks of the various external connection providers. 

   5. Relationship of the Parties

      Both parties clearly confirm that Linkomat or its associated persons provide its Services as a independent business and that the Buyer acts independently. Both parties agree that no joint venture, alliance or similar relationship exists or arises between Linkomat and the Buyer hereby. 

   6. Confidentiality

      Neither Party will use, copy, adapt, alter or part with possession of any information of the other which is disclosed or otherwise comes into its possession under or in relation to these GTC. This obligation will not apply to information which the recipient can prove was in its possession at the date it was received or obtained or which the recipient obtains from some other person with good legal title to it or which is in or comes into the public domain otherwise than through the default or negligence of the recipient or which is independently developed by or for the recipient.

   7. Notices

      Any notice which may be given by a Party under these GTC shall be deemed to have been duly delivered if delivered by hand, first class post, facsimile transmission or electronic mail to the address of the other Party as specified in these GTC or any other address notified in writing to the other Party. Subject to any applicable local law provisions to the contrary, any such communication shall be deemed to have been made to the other Party, if delivered by:

      1. first class post, 2 days from the date of posting;
      2. hand or by facsimile transmission, on the date of such delivery or transmission; and
      3. electronic mail, when the Party sending such communication receives confirmation of such delivery by electronic mail. 
   8. Miscellaneous
      1. The failure of either party to enforce its rights under these GTC at any time for any period shall not be construed as a waiver of such rights. 
      2. In the event that individual provisions of these GTC and its Conditions should be ineffective or void in whole or in part, which is caused by any part, term or provision of these GTC being held to be illegal or unenforceable, the contracting parties shall undertake to agree to a provision that largely attains the purpose, both economically and functionally, and objective the ineffective or void provision aimed at.
      3. These GTC may not be amended for any other reason without the prior exclusively written agreement of both Parties. This also applies to deviations from the written form requirement.
      4. These GTC in connection to the Order Confirmation constitute the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about these GTC was made fraudulently and, save as may be expressly referred to or referenced herein, supersedes all prior representations, writings, negotiations or understandings with respect hereto.
      5. Neither Party shall be liable for failure to perform or delay in performing any obligation under these GTC if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil commotion or industrial dispute. If such delay or failure continues for at least 7 days, the Party not affected by such delay or failure shall be entitled to terminate these GTC by notice in writing to the other.
      6. These GTC represent the entire contractual relationship between Linkomat and the Buyer or the User. There are no additional oral agreements.
      7. The laws of the Federal Republic of Austria, excluding the provisions of the law on conflict of laws under international private law and excluding the provisions of the UN sales law (CISG), shall be the applicable substantive law.
      8. These GTC shall be governed by the laws of the jurisdiction in which Linkomat is located (hereafter “Territory”) and the parties agree to submit disputes arising out of or in connection with these GTC to the exclusive of the competent court of the Territory.
7. Privacy Policy
   1. What are cookies?

      A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

      When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.

      Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Some websites will become less interactive with the cookie option turned off.

   2. Most common cookies
      1. Session cookies

         These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.

      2. Persistent cookies

         These cookies are still stored on your computer after you have closed your web browser. These cookies are used for a variety of purposes, so it allows preferences to be remembered, for example your preferred language or currency, or your user name on a particular website.

      3. First and Third Party cookies

         This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.

      4. Exceptions

         There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

   3. Our use of cookies

      We use cookies to improve your experience on our website and service and for functionality purposes;

      We also use cookies to understand your usage of our website and service;

      Examples of information processed by means of cookies include the name, email address, information on the computer and link to the Internet, such as browser type, version and number, operating system and platform, the uniform resource locators clickstream through and from the websites, browser data or similar data.

      Further information can be found on http://www.allaboutcookies.org/.

8. Flags

   The flags are provided by the following link http://vathanx.deviantart.com.